PEOPLE are being asked to give their views on how Swansea Council can improve its customer services.
The council has launched a survey which gives people the opportunity to have their say on how they would like to be treated when dealing with council staff.
It is part of the council's drive to improve the services customers receive.
Christine Richards, the council's deputy leader, said: "Our survey is a great way for people to have their say on how the council can improve the way it deals with customers.
"Every family in Swansea uses council services so it's important that the contact between our staff and the public is positive and helpful."
She added: "People can rate the importance of a number of areas, from the kind of reception they receive to how their issue is managed.
"There is also an opportunity to submit any other feedback which will inform the way we provide customer services."